Privacy Policy
1. Data controller
- Controller: NELWEB
- Email: hola@nelweb.es
- Address: Palma de Mallorca
2. Data we collect
Through the contact form on this website, we collect the following personal data that you voluntarily provide:
- Name
- Email address
- Phone number (optional)
- Message with information about your project
We use Google Analytics (GA4) via Google Tag Manager to collect anonymous usage statistics (pages visited, session duration, approximate location). Google Analytics anonymises IP addresses and does not personally identify you. For details on the cookies used, see our cookie policy.
3. Purpose of processing
The personal data provided will be processed for the following purposes:
- Responding to your enquiry or quote request
- Maintaining professional communication related to your project
- Sending information about services that may be of interest to you, only if you have requested it
4. Legal basis
The legal basis for processing your data is your consent, which you give when submitting the contact form.
5. Data retention
We will retain your personal data for the time necessary to handle your enquiry and, once completed, for the legal periods established by applicable law.
6. Data sharing
NELWEB does not share or sell personal data to third parties. Data is processed exclusively by the website owner.
7. User rights
As a user, you have the right to:
- Access: know what data we process about you
- Rectification: correct inaccurate data
- Erasure: request deletion of your data
- Objection: object to processing
- Restriction: request limitation of processing
- Portability: receive your data in a structured format
To exercise any of these rights, send an email to hola@nelweb.es stating the right you wish to exercise.
8. Security measures
This website uses an HTTPS connection and is hosted on Cloudflare infrastructure, which complies with international security standards. However, no system is 100% secure — we recommend not sending particularly sensitive information through the form.
9. Changes
This privacy policy may be updated. We recommend you review it periodically. The date of the last update is: June 2026.